POS FAQ Cambodia: 15 Questions Shop Owners Ask, Answered
Before choosing a POS, most shop owners have the same worries: what will it cost, will my staff manage, what if the internet goes down. These are good questions, and they deserve clear answers.
This POS FAQ Cambodia guide answers the 15 questions we hear most, using what MyLekha actually offers. Questions are grouped by topic, so you can jump to what matters to you.
Getting Started
1. What is MyLekha? MyLekha is cloud POS software for Cambodian businesses. It handles sales, payments, stock, staff, and reports, and works on a phone, a tablet, or a POS device.
2. Is there a free trial? Yes. The free trial lasts 15 days and doesn’t need a credit card. Our guide on testing a POS in a free trial gives a simple plan for using it well.
3. How long does it take to start selling? Most businesses load their product catalogue and start selling within a day.
4. Do I need special equipment? Not necessarily. You can start with a phone or tablet you already own. POS hardware sets are available if you want a full counter setup, and a receipt printer or barcode scanner can be added when you need them.
5. How much does it cost? MyLekha’s plans start at $5 per month. Hardware sets are priced separately. See current details on the pricing page.
Payments
6. Does it support KHQR and ABA PayWay? Yes. KHQR and ABA PayWay are built into checkout, so the amount comes directly from the sale. Read more in KHQR payments at checkout.
7. Can I accept both USD and Riel? Yes. MyLekha supports payments in USD or Riel.
8. Can a customer pay with more than one method? Yes. Split payments let you apply more than one method to a single sale, such as part cash and part KHQR. See split payments.
Daily Use
9. Is it available in Khmer? Yes. The interface is available in Khmer and English.
10. What happens if the internet goes down? Sales keep going, and everything syncs automatically once the connection returns.
11. Can I print receipts? Yes. Printers can connect over Bluetooth, USB, or Ethernet, and customer receipts can print as part of checkout. Our post on printing receipts and tickets has more detail.
12. Can I scan barcodes? Yes. A phone or tablet’s built-in camera can scan barcodes, and a connected barcode scanner is supported for busier counters. Read about barcode scanning.
Control and Growth
13. Can I control what my staff can do? Yes. Permissions let you decide who can give discounts, process refunds, or see reports, and every action is tied to the person who did it.
14. Can I check my shop from my phone? Yes. The MyLekha Dashboard works on iOS, Android, and the web, so you can see sales and performance from anywhere.
15. Can I manage more than one shop? Yes. MyLekha supports multi-store management from one account. The number of stores depends on your plan, and you can see current limits on the pricing page. See multi-store POS for details.
Quick Reference
| Question | Short answer |
|---|---|
| Free trial? | Yes, 15 days, no credit card |
| Starting price | Plans start at $5 per month |
| KHQR and ABA PayWay | Yes, built into checkout |
| USD and Riel | Yes |
| Khmer language | Yes, Khmer and English |
| Works offline | Yes, syncs when back online |
| Check from phone | Yes, via the Dashboard |
| Multiple shops | Yes, depending on plan |
Questions Worth Asking Any POS Provider
If you’re comparing options, ask each one these:
- Does it keep working if the internet goes down?
- Can staff take KHQR and ABA PayWay payments without a separate app?
- Is the interface genuinely usable in Khmer?
- Can I add a second branch later without switching systems?
- Who do I contact if something goes wrong?
Our guide to choosing a POS in Cambodia explains why each of these matters.
Getting Started
If your question isn’t answered here, the fastest way to find out is to try the system with your own products. See everything included on our features page, or contact the MyLekha team and ask directly.
FAQ
Do I need a credit card to start the trial? No. The 15-day trial starts without a credit card.
Is support available in Cambodia? Yes. Setup and training support are available from the MyLekha team.
Will my staff be able to learn it? Most staff learn the basics of checkout in a short session, and the interface is available in Khmer.
What if I’m still not sure? Try it free for 15 days with your real products, then decide based on what you see.
Ready to Try It Yourself?
Start your free 15-day MyLekha trial and get your own answers. No credit card required.
